I have already learnt a lot from doing the Web 2.0 course. Some of the things we've looked at so far I hadn't even heard of, let alone explored or used in any meaningful way. The articles by librarians on the future of libraries in the Web 2.0 environment emphasised the need for libraries to get on board with these technologies and use them to enhance our services to patrons. Some libraries are already doing this, as examples of the use of mash ups and del.icio.us accounts show. There is an online community which people are involved with for many aspects of their social and working lives, where sites are user-friendly, interactive and collaborative in a way they weren't previously - surfing the web is no longer enough on its own. It also made me realise the growing need at North Shore Libraries for staff dedicated to working in this area, web librarians and so on, positions which are currently being considered.